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Technology Services
Blackboard Transact Help
2
How to map the Bb Transact drive on a Windows PC
Transact Online Photo Submission
Encryption
3
Sending Encrypted Documents via Email
Requesting Encrypted Documents via Email
Adding Liquid Files Plugin to Outlook - Windows 10
Laptops
1
Laptop FAQ
Mac OS X
6
Updating Mac OS X on MacBook
BitDefender Mac Setup
Camera or Mic not available in browser or app on Mac OS
Enable Mac Microphone, Camera and Share Settings for Teams or Zoom
Hard Disk filling, Bit Def + Cortex XDR issue
See all 6 articles
Microsoft Office Suite
5
Installing Microsoft Office Updates on Mac
Installing Microsoft Office Updates on PC
Microsoft Home Use Program (HUP) benefits for employees
Install Office Suite from Office 365 on a Mac
Install Office Suite from Office 365 on a PC
Mobile Devices
5
How to set up email on an iphone
Deleting an Application from an iPhone
How to Connect iphone to VCSU wireless.
How to setup Email on an iPad or iPhone with Outlook
How to factory reset an iPad
MyCloud
0
My Devices
11
Locating the MAC address on the Xbox One
Locating the MAC address on the Xbox 360
Locating the MAC address on the Playstation 4 (PS4)
Locating the MAC address on the Playstation 3 (PS3)
Locating the MAC address on the Nintendo Switch
See all 11 articles
Office 365
14
Mac Outlook How to Add Delegated or Shared Mailbox
How to work with Office 365 Outlook Clutter
OneDrive Training for VCSU MacBooks
How to share your Office 365 calendar
How to install and use Microsoft OneDrive on a Mac
See all 14 articles
One Stop
13
How to Create a Solution Article in One Stop
How to create a One Stop ticket using Email
How to create a new ticket in One Stop
How to Assume a Student Identity to view One Stop
How to navigate tickets using default views in One Stop
See all 13 articles
Orientation Guides
0
Outlook
6
Delete and Add an Outlook 2016 profile on a Mac
Add an email account to Outlook on a PC
Add an email account to Outlook on a Mac
How to delete Outlook Profile on a PC
How to Create a Contact List in Outlook on a Mac
See all 6 articles
Phishing
4
[ATTENTION REQUIRED] Valley City State University Revised Business Development, Implementation, and Review of Guidelines and Goals
[ACTION REQUIRED] Valley City State University Revised and Updated Business Integrity & Policy Guidelines For All Employees
Are You on Campus Phishing Attempt
Your Name Phishing Attempt
Phone and Voicemail
12
Reset Voicemail PIN
How to host a Conference Now Conference Call
How to join a Conference Now Conference Call.
Change your voicemail greeting from home/off campus via phone
How to change your voicemail greeting from your Cisco Desk Phone
See all 12 articles
Policies & Procedures
3
Employee Computer Access: procedure for V1901.02.02
Late Charges, Strikes, Certified Letters, Rental Fees and Damage Deductibles Explained
VCSU Computing Contract Sample
Projection and Audio Systems
8
Using Skoal and Cafeteria Sound Systems
Connecting to Chromecast from PC or Mac Laptop
Chrome not listing any available Chromecast
Connecting to Classroom Projection System - MacBook Air and Pro (2019)
Connecting to Classroom Projection System - HP ProBook
See all 8 articles
VPN
2
Cisco AnyConnect VPN on PC
Install Cisco AnyConnect VPN on macOS
Web Browsers
6
Backing up bookmarks in web browsers Chrome, Firefox, Safari
Updating Internet Browsers on Mac or PC
Pop-ups - Enable/Disable/Allow/Block
How to Clear Browser Cache & Cookies
How to turn off Google Chrome notifications
See all 6 articles
Windows 10
2
Verifying Windows Version and Installing Windows Updates
How to open HEIF or HEIC images in Windows 10
