Technology Services

Blackboard Transact Help 3

• How to map the Bb Transact drive on a Windows PC
• Editing User Photos in Transact
• Transact Online Photo Submission

Encryption 3

• Sending Encrypted Documents via Email
• Requesting Encrypted Documents via Email
• Adding Liquid Files Plugin to Outlook - Windows 10

Laptops 1

• Laptop FAQ

Mac OS X 6

• Updating Mac OS X on MacBook
• BitDefender Mac Setup
• Camera or Mic not available in browser or app on Mac OS
• Enable Mac Microphone, Camera and Share Settings for Teams or Zoom
• Hard Disk filling, Bit Def + Cortex XDR issue

See all 6 articles

Microsoft Office Suite 5

• Installing Microsoft Office Updates on Mac
• Installing Microsoft Office Updates on PC
• Microsoft Home Use Program (HUP) benefits for employees
• Install Office Suite from Office 365 on a Mac
• Install Office Suite from Office 365 on a PC

Mobile Devices 5

• How to set up email on an iphone
• Deleting an Application from an iPhone
• How to Connect iphone to VCSU wireless.
• How to setup Email on an iPad or iPhone with Outlook
• How to factory reset an iPad

MyCloud 1

• How to install and setup the VMware Horizon Client

Office 365 16

• Mac Outlook How to Add Delegated or Shared Mailbox
• How to work with Office 365 Outlook Clutter
• OneDrive Mac Training
• How to share your Office 365 calendar
• How to install and use Microsoft OneDrive on a Mac

See all 16 articles

One Stop 13

• How to Create a Solution Article in One Stop
• How to create a One Stop ticket using Email
• How to create a new ticket in One Stop
• How to Assume a Student Identity to view One Stop
• How to navigate tickets using default views in One Stop

See all 13 articles

Orientation Guides 1

• New Student Orientation Guide, Spring-Summer 2021

Outlook 6

• Delete and Add an Outlook 2016 profile on a Mac
• Add an email account to Outlook on a PC
• Add an email account to Outlook on a Mac
• How to delete Outlook Profile on a PC
• How to Create a Contact List in Outlook on a Mac

See all 6 articles

Personal Devices 10

• How to get your Gaming Device/Smart TV or other Personal Device connected to the network.
• Locating the MAC address on the Xbox One
• Locating the MAC address on the Xbox 360
• Locating the MAC address on the Playstation 4 (PS4)
• Locating the MAC address on the Playstation 3 (PS3)

See all 10 articles

Phishing 4

• [ATTENTION REQUIRED] Valley City State University Revised Business Development, Implementation, and Review of Guidelines and Goals
• [ACTION REQUIRED] Valley City State University Revised and Updated Business Integrity & Policy Guidelines For All Employees
• Are you on campus
• Your Name

Phone and Voicemail 14

• Reset Voicemail PIN
• How to host a Conference Now Conference Call
• How to join a Conference Now Conference Call.
• Change your voicemail greeting from home/off campus via phone
• How to change your voicemail greeting from your Cisco Desk Phone

See all 14 articles

Policies & Procedures 4

• Employee Computer Access: procedure for V1901.02.02
• Student Technology Fee
• Late Charges, Strikes, Certified Letters, Rental Fees and Damage Deductibles Explained
• VCSU Computing Contract Sample

Projection and Audio Systems 8

• Classroom Tech Presentation
• Using Skoal and Cafeteria Sound Systems
• Connecting to Chromecast from PC or Mac Laptop
• Chrome not listing any available Chromecast
• Connecting to Classroom Projection System - MacBook Air and Pro (2019)

See all 8 articles

VPN 2

• Cisco AnyConnect VPN on PC
• Install Cisco AnyConnect VPN on macOS

Web Browsers 6

• Backing up bookmarks in web browsers Chrome, Firefox, Safari
• Updating Internet Browsers on Mac or PC
• Pop-ups - Enable/Disable/Allow/Block
• Clear Browser Cache & Cookies
• How to turn off Google Chrome notifications

See all 6 articles

Windows 10 2

• Verifying Windows Version and Installing Windows Updates
• How to open HEIF or HEIC images in Windows 10