Skip to main content
Search
Submit a ticket
My Tickets
Welcome
Login
Sign up
Solution home
Technology Services
Blackboard Transact Help
2
How to map the Bb Transact drive on a Windows PC
Editing User Photos in Transact
Encryption
3
Sending Encrypted Documents via Email
Requesting Encrypted Documents via Email
Adding Liquid Files Plugin to Outlook - Windows 10
Laptops
1
Laptop FAQ
Mac OS X
4
Updating Mac OS X on MacBook
BitDefender Mac Setup
Camera or Mic not available in browser or app on Mac OS
Enable Mac Microphone, Camera and Share Settings for Teams or Zoom
Microsoft Office Suite
5
Installing Microsoft Office Updates on Mac
Installing Microsoft Office Updates on PC
Microsoft Home Use Program (HUP) benefits for employees
Install Office Suite from Office 365 on a Mac
Install Office Suite from Office 365 on a PC
Mobile Devices
6
How to set up email on an iphone
Deleting an Application from an iPhone
How to Connect iphone to VCSU wireless.
How to connect to VCSU wireless on an Android phone
How to setup Email on an iPad or iPhone with Outlook
See all 6 articles
MyCloud
1
How to install and setup the VMware Horizon Client
Office 365
16
Mac Outlook How to Add Delegated or Shared Mailbox
How to work with Office 365 Outlook Clutter
OneDrive Mac Training
How to share your Office 365 calendar
How to install and use Microsoft OneDrive on a Mac
See all 16 articles
One Stop
13
How to Create a Solution Article in One Stop
How to create a One Stop ticket using Email
How to create a new ticket in One Stop
How to Assume a Student Identity to view One Stop
How to navigate tickets using default views in One Stop
See all 13 articles
Orientation Guides
1
New Student Orientation Guide, Spring-Summer 2020
Outlook
6
Delete and Add an Outlook 2016 profile on a Mac
Add an email account to Outlook on a PC
Add an email account to Outlook on a Mac
How to delete Outlook Profile on a PC
How to Create a Contact List in Outlook on a Mac
See all 6 articles
Personal Devices
10
How to get your Gaming Device/Smart TV or other Personal Device connected to the network.
Locating the MAC address on the Xbox One
Locating the MAC address on the Xbox 360
Locating the MAC address on the Playstation 4 (PS4)
Locating the MAC address on the Playstation 3 (PS3)
See all 10 articles
Phishing
4
[ATTENTION REQUIRED] Valley City State University Revised Business Development, Implementation, and Review of Guidelines and Goals
[ACTION REQUIRED] Valley City State University Revised and Updated Business Integrity & Policy Guidelines For All Employees
Are you on campus
Your Name
Phone and Voicemail
14
Reset Voicemail PIN
How to host a Conference Now Conference Call
How to join a Conference Now Conference Call.
Change your voicemail greeting from home/off campus via phone
How to change your voicemail greeting from your Cisco Desk Phone
See all 14 articles
Policies & Procedures
4
Employee Computer Access: procedure for V1901.02.02
Student Technology Fee
Late Charges, Strikes, Certified Letters, Rental Fees and Damage Deductibles Explained
VCSU Computing Contract Sample
Projection and Audio Systems
10
Classroom Tech Presentation
Connecting to Classroom Projection System
Using Skoal and Cafeteria Sound Systems
Connecting to Chromecast from PC or Mac Laptop
Chrome not listing any available Chromecast
See all 10 articles
VPN
2
Cisco AnyConnect VPN on PC
Install Cisco AnyConnect VPN on macOS
Web Browsers
6
Backing up bookmarks in web browsers Chrome, Firefox, Safari
Updating Internet Browsers on Mac or PC
Pop-ups - Enable/Disable/Allow/Block
Clear Browser Cache & Cookies
How to turn off Google Chrome notifications
See all 6 articles
Windows 10
2
Verifying Windows Version and Installing Windows Updates
How to open HEIF or HEIC images in Windows 10