Setting up Microsoft OneDrive Client on Mac 

Microsoft OneDrive and Office 365 makes it easier to manage your work files, share them and work collaboratively with others from a variety of devices. You can easily create and save files while in Microsoft Office or access those same files from a favorite browser or mobile device. You are also able to upload non-office files using the OneDrive client just by storing them in your OneDrive folder.

*Users requiring “Duo” two factor authentication may be prompted with additional screens.


  1. For purposes of this training you are required to download the latest Microsoft OneDrive App available on the App Store. An Apple ID is required to download the App.
  2. Open the Apple Menu in top left of desktop> App Store> Select Featured> Search for OneDrive.
  3. Find OneDrive app> Click Get App> Click Install App> Enter Apple ID or choose “Create Apple ID”. You may be prompted for additional information or be required to verify billing on your Apple ID even though it’s a free application.
  4. Once downloaded you can click on “Open” just below the App name in App store. You can also go to Finder and find OneDrive App under Applications. Click on it to open.
  5. When you launch OneDrive App the first time you are prompted to login. Enter your VCSU email address and click “Sign in”.
  6. You will then be prompted to enter credentials for VCSU email account. Enter your password and click Sign In.
  7. Final step is to choose your OneDrive folder location. It is totally up to you where you place the folder. Maybe under your documents folder or right under your desktop. We recommend choosing your home folder as shown here. Select Home folder and click “Choose this location”.
  8. Verify your OneDrive Folder location and click Next. Remember you have to select this folder or subfolder each time you want to save something to it from an application. Microsoft Office will automatically save to your OneDrive folder as long as you are signed in.
  9. You will next be prompted to decide whether to sync all folders and files on your OneDrive site to your local computer. You are limited by the size of your computer’s hard drive as to what can be synced locally. You currently have 1 Terabyte of data storage on your Office365 OneDrive Site.  Your VCSU computer’s hard drive is approximately 256 GB to 512 GB in size depending on computer model so you have to be careful not to fill it up with synced files. Keep in mind you have access to all your Office365 OneDrive files from multiple devices using a web browser. 
  10. To finish client setup, choose whether you want OneDrive to start at login and click open OneDrive to start seeing your OneDrive folder in Finder.  If you do not choose start at login, keep in mind that files placed in that folder on your computer or files saved to your Office365 OneDrive site via a web browser will not be synced until the OneDrive app is started.  An internet connection is required to sync files using the client.
  11. When Finder opens you will see your OneDrive files appear, however you may not see your “Users Home Folder” on the left handpane. To see this, click Finder> Preferences> Select your “Home Folder”, “help.desk” in this example.  Also if you plan to save your documents to your OneDrive folder you can have Finder immediately open to show your OneDrive Folder. To change this, click Finder> Preferences> click General Tab> Under New Finder Window Show> Other> select OneDrive Folder.
  12. If you have any files with incompatible characters or other errors you may see a Red X on the OneDrive client icon under notifications in top right of screen.  To see details of error, click on OneDrive icon and select View Details. To change name or remove the invalid character (# in this case), click on search icon to right of file name to reveal file in Finder. You can then rename the file or remove the file if it is causing issues. Sometimes moving the file to another location, allowing client to sync, and then copying file back again will solve some problems.
  13. It is recommended that you start using your Office 365 OneDrive space by copying any data that is stored in your “Users” folder on the Blackboard Content System or “bb.vcsu…” as shown in example.  
    1. You should launch and connect your Blackboard Drive client to copy data. It is a simple as dragging and dropping from “bb.vcsu…” folders to your “OneDrive – VCSU” folders. Once moved and synced, please delete from content system folder.  
    2. When copying files to your OneDrive space you have to keep in mind how much data you are copying so that your computer’s hard drive is not filled up using the client. You may have to upload large amounts of data and then change the sync options under the client settings so that data is not kept locally on your computer’s hard drive. It is also possible to use the web interface to upload large amounts of data.
  14. By selecting the OneDrive icon from top right you can access preferences, change sync options, view usage statistics, see sync errors, etc. 
  15. IMPORTANT! Keep in mind that when the OneDrive client is actively syncing files and folders, any accidental deletion of files or folders within OneDrive folder on your computer will automatically sync deletion of files on the Office365 OneDrive site. The same works in reverse if using a web browser to access your files. There is a recycle bin folder on both your computer and the Office365 OneDrive site where deleted items can be retrieved but only for a certain time.

The following table describes what can be done using the OneDrive client vs OneDrive web access.

Work Offline- No Internet Drag & Drop Files Drag & Drop Folders Access From any device with browser Allows Sharing of Files & Folders Open Files Save to using Microsoft Office Save to using other applications
OneDrive Client X X X X X X
OneDrive Web Access X X X X X

For additional information about OneDrive please go to the following site: 

Also see the file named “OneDrive Sync Restrictions.docx” found under the “VCSU O365” support Group.

For help setting up or using the OneDrive app/client please contact the VCSU Technology Service Desk at 701-845-7340 or email