If you have forgotten your voicemail PIN and need to reset it follow these steps.


1.  Open a browser such as Firefox or Chrome and go to https://voicemail.vcsu.edu


2.  Enter your VCSU login information in the Username and Password section as shown below and click on Login.


Cisco Sign In Page


3.  Once you are logged in click on Messaging Assistant as shown below.


Messaging Assistant Link

4.  Next click on Passwords from the menu bar and select Change PIN as shown below.


Passwords Options


5.  Enter a new PIN as shown below and click Save.  Your new PIN must be at least six characters and cannot be trivial such as 111111 or 123456.


New Pin Page