Users that are nonagents in the One Stop system can approve or reject requests. When a request is created, an email generated and sent to the user. To approve or reject the request: 


Click on the Approval link to open the request in One Stop. 

Approval Link

Click Approve to approve the request or Reject to reject the request.

Approve and Reject Buttons


To Approve:

After you click the Approve button, A remarks box will appear. Enter any notes regarding the request and click Approve.

Approve button with Remarks box


To confirm the status of approval, you will see a green circle with the word Approved in the top right hand corner and in the bottom left hand corner of the request. 

Green Approval Circle


To Reject:

After you click the Reject button, A remarks box will appear. Enter any notes regarding the request and click Reject.

Reject Button and Remarks box


To confirm the status of approval, you will see a red circle with the word Rejected in the top right hand corner and in the bottom left hand corner of the request. 

Red Rejected Circle