Alternative to installing the Horizon Client

Go to and select VMware Horizon HTML Access.  Save your work in the Documents folder.

***Prevent Lost Files***

When using apps in the VMware Horizon Client it's important to understand where files are saved.  The apps are being run on remote servers in our datacenter.  You will not be connected to the same server each time and the servers are refreshed daily.  Your files will be lost if you save them to the server and not to your local machine as instructed in the Configuration and Example sections below.  

Before you exit an app make sure the file has been saved to your local machine.


  1. Go to
  2. Click Install VMware Horizon Client 

    Intall VMware Horizon Client

  3. Clients are available for Mac, PC, Linux, iOS, and Android.  Click Go to Downloadsfor the platform you are using. 

    Find your systems download page

  4. Click the Downloadbutton 

    Click Download

  5. Run the file that was downloaded
  6. Click Agree & Install 

    Click Agree and Install

  7. Click Finish 

    Click Finish

  8. Click Restart Now 

    Click Restart Now

  9. After restarting, search for 'horizon' and open the VMware Horizon Client app 

    Click VMware Horizon Client

  10. Double click Add Server 

    Click Add server

  11. Enter '' then click Connect 

    use & click Connect

  12. Enter your user name and password then click Login 

    Type in Login Credentials

  13. The VMware Horizon Client app is now installed and connected to the VCSU Mycloud server.  Next you'll configure the client.


  1. Open the VMware Horizon Client app and connect to if you are not already connected.
  2. Click the gear icon in the upper right to enter settings 

    Click Gear Icon

  3. Go to Sharing on the left panel then check Share your local files.  You can also check Allow access to removable storage if you want USB drives to be available to the app. 

    To go Sharing

  4. (Optional) You can create a folder on your computer and add that folder as a sharing location.


Follow this example of how to make sure your files are stored on your computer and not the server.  This is necessary to ensure your files are not lost.  The example uses the ModelSmart app but is applicable to all apps in the VMware Horizon Client.

  1. Open the application by double clicking on it

    Click on application

  2. Click File -> Save As

    Click File, Save As

  3. In the Save As dialogue make sure you select a location on your computer.  This PC IS NOT your computer, it is the server.  Local Disk (C:) is also on the server, not your computer.  In the example below, Lonney Scherr on DESKTOP-TGAUK03 (Z:) is my computer and it is safe to store files in this location. Navigate to your folder

  4. After you have saved the file, and before you close the app, go to the location on your computer that you saved the file and make sure it is there! 

    Verify Saved File