One Stop

Articles on how to create One Stop Solution categories and Solution documents.

How to Approve and Reject a service request as a Nonagent in One Stop
Users that are nonagents in the One Stop system can approve or reject requests. When a request is created, an email generated and sent to the user. To appro...
Fri, Aug 16, 2019 3:36 PM
How to Edit a Solution Article in One Stop
Navigate to your solution article one one of two ways:  1 - You can search for your solution from the front public view as long as you are logged in.  Fin...
Mon, Sep 21, 2020 4:32 PM
How to link an attached file to article text
This is to explain how to link to an attached file to the text in the main article body text. Attach a file by clicking on "Attach files" ...
Fri, Oct 2, 2020 10:13 AM