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Papercut Printer Issues - Hold for Authentication (MacOS)

Modified on: Fri, Apr 11 2025 3:29 PM

PaperCut Problems on Mac After Password Update?

  1. Make sure you are connected to the VCSU Wi-Fi.
  2. Open a print job by printing a document or a blank page.
  3. A print queue should pop up in the dock, click this Icon:
    A desktop printer icon.
  4. If you see a "Hold for Authentication", hit the refresh icon on the right side of the box
    A Mac screen showing a file progress window with a job on hold for authentication and the refresh button circled in green.
  5. Enter your newly-changed credentials.
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