IT Support

Accessibility 14

• Creating Alternative Text
• Creating Accessible Tables
• UDL Strategies
• Digital Accessibility Support for Faculty
• Common Digital Accessibility Topics

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Blackbaud 1

• Change Resolution in Native Blackbaud / Citrix Software

Blackboard 46

• How to Copy Course Content in Blackboard (Video)
• Fixing the Course Entry Point in Blackboard (Video)
• Make your Blackboard Course Available
• LockDown Browser Dashboard Error Message
• Make a Blackboard Course Publicly Available for Guest Access

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Labster 2

• Labster
• Labster Manual and Animations

General 19

• Technology Services Landing Page
• Login to Services
• Formal Policies and Procedures
• Equipment Reservation
• Signing a computing contract

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Network & WiFi 2

• Wi-Fi Issues after changing NDUS password (Windows PC)
• [Windows] WiFi not showing any connections wireless network

Mac 2

• How to Solve Duo Authentication Showing Blank Screen on Auth Page for iPhone Devices
• Enable Mac Microphone, Camera and Share Settings for Teams

My Devices 13

• Locating the MAC address on the Xbox One
• Locating the MAC address on the Xbox 360
• Locating the MAC address on the Playstation 4 (PS4)
• Locating the MAC address on the Playstation 3 (PS3)
• Locating the MAC address on the Nintendo Switch

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Office 365 27

• Accessibility & Inclusion in Microsoft Teams
• Microsoft PowerPoint Accessibility
• Microsoft Teams
• Summer Showcase Presentations available in Teams
• Creating a Teams Link for your class/course

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PC 1

• PC Setup

Printer / Papercut 3

• Papercut Printer issues after changing NDUS password (Windows PC)
• Papercut Printer Issues - Hold for Authentication (MacOS)
• Setup Default Printer in Windows

Projection and Audio 15

• Classroom Projection Fixes and Workarounds
• Connecting to Classroom AV System
• Connecting to Classroom Projector
• Troubleshooting Classroom Projector Flow Chart
• Connecting to new Classroom Audio - PC

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Security 3

• Change Password
• Claiming your NDUS account
• What is my NDUS User ID/Username?

Qualtrics 3

• Delete Qualtrics Response
• Qualtrics Faculty / Student Support
• New / Create Qualtrics Account

VoiceThread 5

• VoiceThread
• VoiceThread Fast Track Guide
• Accessible VoiceThreads
• Copying a VoiceThread
• Embedding VoiceThread Videos in Blackboard

YuJa 21

• Accessing YuJa
• Create Recordings using YuJa
• Installing YuJa on PC / MAC
• YuJa Instructor Quick Steps Guide
• YuJa Instructor Guide

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Windows 10 1

• How to open HEIF or HEIC images in Windows 10

VPN 2

• Cisco AnyConnect VPN on PC
• Install Cisco AnyConnect VPN on macOS