All Classrooms Teaching Stations have been gutted and have been upgraded with all new AV equipment. One of those components is the new QSC DSP and Amplifier. The following steps below will assist you in connecting to the system and verifying that your PC is set up properly.  Teaching Stations can now also charge your laptop and connect to the LAN network. This is all done with one single cable.  *Note - Wired network connections are not available in Rho-305, Lib-108, Well-256 with media carts Important! If you are experiencing display issues with connecting to the classroom projection system, Please read the article: Classroom Projection Fixes and Workarounds Classroom AV system Click on the topic you wish to know more about. Projector  Connecting to Classroom Projector Connecting to Classroom AV - Screen Mirroring (Airplay) to Apple TV Troubleshooting Classroom Projector Flow Chart Audio Connecting to new Classroom Audio - PC Connecting to new Classroom Audio - Mac  Connecting SmartMike+ Microphone - PC Connecting SmartMike+ Microphone - MAC Cameras Using the PTZ Pro 2 Camera

Turn on the projector with the remote. Determine which projector cable your laptop needs below: If using HP ProBook or MacBook, connect the USB-C cable (green-tagged). **Older HP G4 laptop can not display video through USB-C. If using a laptop that does not have a USB-C port that displays video, connect the HDMI cable (blue-tagged). Display by Screen Mirroring (AirPlay) Verify that the Apple TV screen saver is running on the display you wish to connect.  Click on the Control Center icon in the top right of your menu bar. Click on Screen Mirroring. Select the room you wish to display to. Enter the 4-digit code that is displayed on the screen. *Note 1 - Not all classrooms have Screen Mirroring connectivity.  *Note 2 - Additional screens will show up in your Screen Mirroring list. All VCSU classrooms and conference rooms will display (Building-Room # - AppleTV). Examples are shown in the right-hand column. No solution to remove devices from the list by Apple at this time.   Make sure the HDMI switch inside the cabinet is selected to the correct source. Use the Auto/Source button to toggle through the sources. In1 USB-C In2 HDMI In3 Document Camera In4 Apple TV (if equipped) If you still can not project, please follow this flow chart. **Comming Soon**  *Note - We recommend using a 1280x800 resolution on PC and 1366x768 (720p) resolution on MAC. Choose whether to mirror or extend your display. When finished projecting, please power off the projector by pressing the power button on the remote twice. Otherwise, the projector will time out and shut down after 15 minutes.

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After several recent Windows updates and hardware changes some users are experiencing projection issues, such as flickering or black screens appearing. Below are steps you can do to resolve these issues. If you are a PC user: 1. Right-click on the Windows icon on your taskbar. 2. Select Device Manager. 3. Select Firmware. ***If you notice that there is a yellow triangle on the HP T80 system Firmware, please bring your laptop to the Help Desk to have the correct firmware installed*** If you are a Mac user: **You will need to apply this setting in every classroom you lecture in, once. Your MacBook will remember your settings for that classroom.** 1. Click on the Apple Icon. 2. Select System Preferences. 3. Select Displays. 4. Select Display Settings. 5. Verify you have the projector selected. Under Refresh Rate select 30 Hertz. 7. Click Done. PC and Mac – Black Screens If you plug into the system and you are given a black screen. The reason could be that you are on the incorrect source. 1. Make sure the projector is on, and the projector displays HDMI in the bottom left-hand corner. 2. Open the front cabinet door, and located the HDMI switch on the top shelf on the left side. 3. Press the Auto/Source button for your desired source. Input 1 --> USB-C Input 2 --> HDMI Input 3 --> Doc Cam* Input 4 --> Applet TV* *If present If you have done all the steps above and still have display issues, contact me at william.blunck@vscu.edu or 845-7347 with the following information: What type of device you are using? What classroom you are in? How often does it happen? Does wiggling the cable make it worse? Troubleshooting Classroom Projector Flow Chart

Projecting/Displaying in the Classrooms via Screen Mirroring (Airplay) Turn on the projector/TV. Verify that your display is on the right for that room (Computer or HDMI) as seen on the bottom left-hand corner or top right-hand corner.   Verify that the Apple TV screensaver is on display. If not check the following: Is the projector/TV on the right input? Are you connected to a Laptop? If so, please unplug the cable. Is the Document Camera turned on? If so, press the INT/EXT button or turn it off.   On MacBook Verify that your Bluetooth radio is turned on. Click on the Apple Icon>System Preferences. Click on the Bluetooth Icon and verify that it’s turned on.   Click on the Control Center icon on the menu bar.   Select the room you want to display to.   Enter in the 4-digit code and press Enter/Return.     On iPad or iPhone Pulldown on the top right-hand corner.   Verify that the Bluetooth icon is blue. If it’s not, touch the icon.   Touch the Screen Mirroring   Select the room you want to Airplay to.   Enter in the 4-digit code and press Enter/Return.   Sound System Once connected you can control the volume by the physical key on the MacBook, iPad, or iPhone.     Disconnecting from Airplay On MacBook Click on the Airplay icon on the menu bar.   Select Turn Airplay Off. or Close the lid.     On iPad or iPhone Pulldown on the top right-hand corner.   Touch the Screen Mirroring button, which is now labeled the room you are connected to.   Select Stop Mirroring.   Locations of Apple TV Rhoades – Rm 137 McFarland – Rm 130, 311, 426, 429 Allen Memorial Library – RM 108 Foss – Rm 102, 122 Wellness Center – Rm 154, 155, 156, 207, 208   More locations can be available upon request to the Technology Service Desk.    

**New in 2021** All Classrooms Teaching Stations have been gutted and have been upgraded with all new AV equipment. One of those components is the new QSC DSP and Amplifier. The following steps below will assist you in connecting to the system and verifying that your PC is set up properly. This system should automatically set these devices as your sources once your computer is fully connected to the system. This does take around 8-15 seconds. Teaching Stations can now also charge your laptop and connect to the LAN network. This is all done with one single cable. *Note - that wired network connections are not available in Rho-305, Lib-108, Well-256 with media carts 1. Connect your HP Probook with the green-tagged USB-C cable. For older HP's click here. *Note - It will take around 8-15 seconds for everything to be ready on your laptop after connecting. (Projection, sound, network, camera) 2. Your laptop should default to Echo Cancelling Speakerphone (Classroom #). You can verify and change your PC's sounds by clicking on the speaker icon on the taskbar. 3. To verify or select Echo Cancelling Speakerphone for your input right-click on the speaker in the taskbar and select Open Sound Settings. You can also type in Sound Settings in the search bar and press Enter. 4. In the Sound Settings you can change both your input (microphone) and output (speakers) here. *Note - There is a ticket/request to the vendor to change these names. In the future, the microphones could be relabeled as Echo Cancelling Microphones or Classroom Microphones, or TBD. Using Microphones in Teams Teams should automatically default to Echo Cancelling Speakerphone for both microphone and speakers. Verify connection to sound system in Teams by one of the following examples below: Example #1 - Global Settings 1. Click on the ellipsis by your avatar in the upper right-hand corner and select Settings. 2. Select Devices in the left column and verify/change the settings for Echo Cancelling Speakerphone (Classroom #) is selected for both speakers and microphone. *Note - You can still use your SmartMike+ Bluetooth Microphone. Just make sure it's on, connected, and select SmartMike+ as the Microphone. Example #2 - Join Meeting Screen 1. When you are joining or starting a meeting you can verify/change sound settings by clicking on the slider icon. 2. This will bring up the device settings. You can verify/change your speaker and microphone settings here. 3. Click on the X when you are done and click on Join Now to start the meeting in Teams. Example #3 - Change in the Meeting 1. Click on the ellipsis in the meeting menu bar and select Device Settings. 2. This will bring up the device settings. You can verify/test/change your speaker and microphone settings here as well as select connected Cameras on the fly. 3. Click on the X when you are done and continue with your meeting. If the room's AV system is not showing the ECS (Echo Cancelling Speakerphone) on your machine or you have no projection, please verify that the USB-C docking station is turned on by: 1.Opening up the cabinet's front door make sure the Docking Station on the shelf is turned on. This is the device in the left-hand corner. 2. There should be a blue light lit on the docking station's right side. That is its power button. If there is no light, press the docking station's power button and please waiting the docking station has fully booted up. For additional help contact the Technology Service Desk @ 701-845-7340

**New in 2021** All Classrooms Teaching Stations have been gutted and have been upgraded with all new AV equipment. One of those components is the new QSC DSP and Amplifier. The following steps below will assist you in connecting to the system and verifying that your laptop is set up properly. This system should automatically set these devices as your sources once your computer is fully connected to the system, but it is good practice to check every now and then. This does take around 8-15 seconds. Teaching Stations can now also charge your laptop and connect to the LAN network. This is all done with one single cable.  *Note - that wired network connections are not available in Rho-305, Lib-108, Well-256 with media carts 1. Connect your MacBook with the green-tagged USB-C cable. For older MacBook's click here. *Note - It will take around 8-15 seconds for everything to be ready on your laptop after connecting. (Projection, sound, network, camera) 2. Your laptop should default to (Classroom #) for input (microphone) and output (speakers). You can verify/change the sound settings by: Click on the Apple Select System Preferences.. Select Sound In the Output and Input tabs you can change the device to (Classroom #) Click on Show volume in menu bar for future use. *Note - There is a ticket/request to the vendor to change these names. In the future, the microphones could be relabeled as Echo Cancelling Microphones or Classroom Microphones, or TBD. 3. You can verify/change your laptop's sound settings by clicking on the speaker icon on the upper right-hand of the menu bar. You can also search for Sound in the magnifying glass in the upper right-hand corner of the menu bar. Using Microphones in Teams Teams should automatically default to Echo Cancelling Speakerphone for both microphone and speakers. Verify connection to sound system in Teams by one of the following examples below: Example #1 - Global Settings 1. Click on the ellipsis in the right-hand corner and select Settings. 2. Select Devices in the left column and verify/change the settings for Echo Cancelling Speakerphone (Classroom #) is selected for both speakers and microphone. *Note - You can still use your SmartMike+ Bluetooth Microphone. Just make sure it's on, connected, and select SmartMike+ as the Microphone.   Example #2 - Join Meeting Screen 1. When you are joining or starting a meeting you can verify/change sound settings by clicking on the slider icon. 2. This will bring up the device settings. You can verify/change your speaker and microphone settings here.   3. Click on the X when you are done and click on Join Now to start the meeting in Teams. Example #3 - Change in the Meeting 1. Click on the ellipsis in the meeting menu bar and select Device Settings. 2. This will bring up the device settings. You can verify/test/change your speaker and microphone settings here as well as select connected Cameras on the fly.   3. Click on the X when you are done and continue with your meeting. If the room's AV system is not showing the ECS (Echo Cancelling Speakerphone) on your machine or you have no projection, please verify that the USB-C docking station is turned on by: 1.Opening up the cabinet's front door make sure the Docking Station on the shelf is turned on. This is the device in the left-hand corner.  2. There should be a blue light lit on the docking station's right side. That is its power button. If there is no light, press the docking station's power button and please waiting the docking station has fully booted up.  For additional help contact the Technology Service Desk @ 701-845-7340

Overview:  Ceiling Mounted Video Camera: Classrooms and laboratories are equipped with a ceiling-mounted video camera as an alternative to a laptop webcam.  The ceiling-mounted camera improves video quality and possible camera angles for classroom streaming and recording.  The camera includes a remote control for quickly switching between three programmed preset positions, e.g. whiteboard, faculty at the console, or a wider view of the classroom. Features: Starting the video: Video will start once a video call/capture session is opened and the camera is selected. The camera LED will illuminate when the video is streaming. Pan and tilt the camera using the remote control. Press once for incremental movement or press and hold for continuous pan or tilt.  Caution: Do not manually rotate webcam head. Doing so may damage the unit. Zoom the camera up to 10X by pressing the zoom button. Home: Press the Home button to return to the default, out-of-box home position. Camera presets: You can set up to 3 preset positions. First, position the camera using the pan and tilt controls, and then press and hold one of the preset buttons for 3 seconds to save that position. You may return to your defined position at any time by pressing the preset button once. Use Preset 1 as your own defined “home” position. When the camera is reconnected to the PC, it will return to the position set in Preset 1. If no position is set for Preset 1, the camera will return to the default home position. All three presets are by default set to the out-of-box home. Using the PTZ Pro 2 in Teams First, connect to the Classroom AV system by connecting the green-tagged USB-C cable to your laptop. You will need to change your camera source to PTZ Pro 2. Below are three popular ways to change this camera source Example #1 1. Click on the ellipsis in the upper right-hand corner and select Settings. 2. Select Devices in the left column and verify/change the settings for Camera has PTZ Pro 2 selected. Example #2 - Join Meeting Screen 1. When you are joining or starting a meeting you can verify/change sound settings by clicking on either the slider icon on the right or the gear icon below the preview screen. 2. This will bring up the device settings. You can verify/change your camera source here.   3. Click on the X when you are done and click on Join Now to start the meeting in Teams. Example #3 - Change in the Meeting 1. Click on the ellipsis in the meeting menu bar and select Device Settings. 2. This will bring up the device settings. You can verify/change your camera source here.     3. Click on the X when you are done and continue with your meeting. Troubleshooting For additional help contact the Technology Service Desk @ 701-845-7340

The Meeting Owl works well for meetings where several participants are located in the same room while other users are connected individually via a collaboration tool such as Microsoft TEAMS.  The Meeting Owl automatically shifts the camera to focus on whoever is speaking.  This is an option to consider for instances where the instructor is at remote location and several students are located in a classroom.   The Meeting Owl is available for checkout from the Technology Service Desk, located in Rhoades Science Center, room 117.

Before you can connect a Wacom drawing tablet and a classroom project at the same time with your new MacBook, you need to make sure there are two things in place. 1. DisplayLink hub connected to the Wacom 2. You have the latest DisplayLink Manager software installed.  Please follow the steps before connecting the Wacom and the projector to your MacBook. 1. Please click on the link below and click Download for the latest version of the DisplayLink manager. https://www.synaptics.com/products/displaylink-graphics/downloads/macos 2. Accept the terms 3. Save it to your downloads folder.  **If you know how to install software, you can skip to step 12.** 4. Double-Click the DisplayLink Manager Graphics Connectivity1.8-EXE.pkg in your Downloads folder 5. Click Continue 6. Click Continue 7. Click Agree 8. Click Install 9. Enter your password and click Install Software 10. Click Close. 11. Click Move to Trash 12. Once the Screen Recording request appears, select Open System Preferences. 13. Click the lock to make changes in Security & Privacy. 14. Enter your password and click Unlock 15. Check the box for DisplayLink Manager 16. Click Quit & Reopen 17. Now in the top right-hand corner you should see the DisplayLink Notification and the new icon on your menu bar. 18. Click on the icon and check the box for Launch automatically after login in the DisplayLink Manager Home Tab Settings. 19. Now connect the Wacom to your MacBook with the USB-C dock and then connect the green USB-C cable for the projector. Troubleshooting Wacom doesn't display your screen Check to see if the Wacom is turned on Check all Wacom cables are connected to the hub Check to see if DisplayLink Manager is running If the projector is displaying Check to see if the projector is turned onCheck the source is on input 1 in the cabinet If the projector isn't displaying,  If you are still having issues please contact the VCSU Technology Help Desk at 845-7340.