Additional Blackboard Help Resources Check these resources for more information (links will open a new window). How to Copy a Blackboard Course Content One Stop article Blackboard Learn Help for Instructors

Open the course. Go to Control Panel. Go to Customization.  Click "Teaching Style".  Scroll down until you see "Select Course Entry Point".  Select the folder you wish the students will see first when they open the course.  Once done, don't forget to click "Submit".  Blackboard Learn Original View For testing purposes, use the Student Preview function to see what a student will see when they open your course.  Have additional questions or experiencing technical issues?  Don't hesitate to contact VCSU Service Desk by creating a ticket here: Submit a One Stop ticket (link will open a new window). Or send us an email at tsticket@vcsu.edu. 

About Course Availability Access to a Blackboard course is determined by your role. For example, instructors can access courses they are enrolled in at any time via the Courses link, however students cannot access courses marked as unavailable nor can they search for unavailable courses through the course catalog. Course duration has no impact on a course that is marked as unavailable.  There are 2 ways to make a course available 1. Select the Courses link to access your course list. Open a course card's menu to change your course availability. You can also change your course's status on the Course Content page. 2. If the first method does not work for some reason, you can also do the following: Go to the Control Panel of the course. Click the Customization button, which will expand a dropdown menu. Select Properties, then click Yes where it says "Set Availability". Click the Submit button (located on both the top and bottom, right hand side). NOTE: If for some reason your course has the availability set to use Term Availability it will automatically be available during the date range of the current term. Changing the setting as indicated in #2 will override that and make the course available or unavailable (see screenshot below): Additional Blackboard Help Resources Check these resources for more information (links will open new windows). Make Course Available to Students: Ultra Course View Make Course Available to Students: Original Course View Blackboard Learn Help for Instructors Blackboard Learn Help for Instructors – Original Course View   Have additional questions or experiencing technical issues?  Don't hesitate to contact VCSU Service Desk by sending a chat or creating a ticket here: Submit a One Stop ticket (link will open a new window). Or send us an email at tsticket@vcsu.edu. 

  Issue   A Student is about to take a test and they get the following message on their computer. "There is a problem with the LockDown Browser settings for the exam. The instructor needs to use the LockDown Browser "dashboard" to enable the settings for the exam". This is a simple fix that the instructor can do.   Solution   In Blackboard under Course Management go to Course Tools > Respondus LockDown Browser Note: If you show a "Getting Started" Video page, click the box "Don't show this page again" and click the button "Continue to Lockdown Browser"  This page will not show up the next time you access the Lockdown Browser Dashboard. Now look for any errors and click the "Fix it" button. This should fix the problem. The instructor may need to reset the student(s) test attempt in the Grade Center Manager as the system thinks the tests has already been attempted and is now locked. If this doesn't fix the problem. Contact Technology Services ASAP. LockDown Browser Support: https://web.respondus.com/support/

Here is how to make a Blackboard course publicly available for Guest Access:   Add the "Guest" user to the course and give it the "guest" role (this ensures that it appears in the public course list). In the Control Panel, go to "Settings" under Course Options, and set the "Guest Access" to "yes" to set the global guest access for the course. Under "Manage Tools", click "Tool Availability" and then select the tools you want the Guest to have access to. Under "Manage Course Menu" you can set guest access to whichever menu items you want (there is no guest access by default).   At this point, the course is publicly accessible. To get to it, go to http://portal.vcsu.edu, click the "Courses" tab, and the course should appear in the Course List. Additional Blackboard Help Resources Check these resources for more information: Blackboard Learn Help for Instructors Blackboard Learn Help for Instructors – Original Course View   Have additional questions or experiencing technical issues?  Don't hesitate to contact VCSU Service Desk by sending a chat or creating a ticket here: https://onestop.vcsu.edu/support/tickets/new Or send us an email at tsticket@vcsu.edu. 

  How to Archive a Blackboard Course   The archive course feature creates a permanent record of a course including all the content and user interactions. Archived courses are saved as ZIP files. When you archive a course, it isn't deleted from the system. All files within the course are included in the archive, even if a file wasn't linked in the course. Control Panel > Packages and Utilities > Export/Archive Course   On the Export/Archive Course page, select Archive Course.  On the Archive Course page, optionally select the check box for Include Grade Center History. The file size and processing time will increase.  In the File Attachments section, include only the links to course files or include the links and copies of the course files content.  For Copy links and include copies of the content, select Calculate Size to be sure that the package size doesn't exceed the displayed Allowed package size.  To remove files and folders from the package, select Manage Package Contents (optional, not recommended).  Select Submit. Source: Export and Archive Courses: Blackboard Original Have additional questions or experiencing technical issues?  Don't hesitate to contact VCSU Service Desk by creating a ticket here: https://onestop.vcsu.edu/support/tickets/new Or send us an email at tsticket@vcsu.edu.   

Types of containers You can create four types of containers to present content in an organized and engaging way. Content areas are the top-level containers that provide your course structure. Typically, courses contain multiple content areas. Folders can contain content items and other containers, such as a lesson plan or other folders. Learning modules can contain content items and other containers. You can add a table of contents and require sequential viewing of its content. Lesson plans can hold lesson profiles, instructional objectives, and the content items students need to complete a lesson. You create folders, learning modules, and lesson plans within an existing content area or another container. Within the containers, add materials and links to tools with the Build Content, Assessments, and Tools menus. Create a content area Content areas only appear on the course menu where you create, link, and manage them. In a content area, you can add content items, file attachments, links to websites, tests, assignments, and multimedia. You can also add other containers to organize your content. Be sure Edit Mode is ON so you can access all of the instructor's functions. Select the Add Menu Item icon above the course menu to open the menu. Select Content Area and type a name. Select the Available to Users check box if you're ready for students to see it. You can create content areas ahead of time and make them unavailable to students. Then, make them available at the appropriate time. After you submit, a link to the new content area appears on the course menu. A newly created content area is an empty container. Select the link to the content area to add content. New courses contain several default content areas, such as "Information" or "Content." These default content areas are empty, and you can choose to add content to them, rename them, or delete them. Delete links you won't use so students see an uncluttered course menu. > More on adding content > More on the types of content you can add For course menu items that allow guest or observer access, you must open the item's menu and permit their access. YouTube Video: Add a Content Area in the Original Course View Source: Create Containers for Content: Blackboard Original Course View Have additional questions or experiencing technical issues?  Don't hesitate to contact VCSU Service Desk by creating a ticket here: https://onestop.vcsu.edu/support/tickets/new Or send us an email at tsticket@vcsu.edu. 

To resolve the problem of the scrollbars not appearing in the gradebook in Blackboard, do the following: 1. Go to the Apple menu (upper left corner) and select System Preferences. 2. Click "General", which should be the first item in the upper left corner. 3. In the General window (see the attached screenshot), where it says "Show scroll bars", select "Always" (it is probably set to "Automatically based on mouse or trackpad). Then just close the window (there is no "save" button but it will save it when you close the window). 4. Log out of Blackboard, close your browser, then open it back up and log into Blackboard and now the scrollbars should appear in the gradebook.

First, export the test from the current course: Navigate to the course that contains the test. Click Course Tools in the Control Panel. [View screenshot]  Ensure the Edit Mode is ON, found at the top-right of your course window.  Click Tests, Surveys, and Pools. [View screenshot]  Click Tests. [View screenshot]  Click the arrow to the right of the test name. [View screenshot]  Select Export. [View screenshot]  Save the file to the desktop of your computer.  Next, import the test into the course of your choice: Navigate to the Blackboard course you will add the test to. Click Course Tools from the Control Panel.  Ensure the Edit Mode is ON, found at the top-right of your course window.  Click Tests, Surveys, and Pools. Click Tests.   Click Import Test. [View screenshot] Click Browse My Computer.  Select the file of the exported test from the desktop of your computer.  Click Submit.  Click OK. NOTE:  Instructors will still need to create an instance of the test in the desired content area ( go to Assessments->Test, and then "add an existing test"). This will create the column in gradebook along with test points etc....

Blackboard mobile app: App Store for Apple devices Google Play for Android devices Learn more about Blackboard mobile app Respondus LockDown Browser: Mac Windows YuJa mobile app: App Store for Apple devices Google Play for Android devices Learn more about YuJa mobile app Additional Blackboard Learn Help Resources: Blackboard Learn Help for Instructors – Original Course View - FAQs Blackboard Learn Help YouTube Channel for Instructors Blackboard Learn Help for Students – Original Course View - FAQs Blackboard Learn Help YouTube Channel for Students Have additional questions or technical issues? Don't hesitate to contact VCSU Service Desk by sending a chat or creating a ticket here: https://onestop.vcsu.edu/support/tickets/new Or send us an email at tsticket@vcsu.edu.