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Campus Connection - PeopleSoft Cookies & Caching Issue

Modified on: Tue, Apr 29 2025 3:24 PM

Campus Connection - Custom JavaScript error Cannot set properties of null (setting 'title')


Screenshots of Issue:

Webpage showing a JavaScript error dialog box and browser with navigation bar


Student portal webpage from the North Dakota University System showing no recent activity.


Cause of Issue: Customer recently upgrade to newer version of PeopleSoft / People Tools


Troubleshooting steps:

  1. Log in using an Incognito Browser to determine if this is a Browser Cache issue.
    • If the Incognito Browser works, clearing cookies and cache should fix the issue. Please see solution doc: How to Clear Browser Cache & Cookies
    • If the above step does not work, proceed to step 2.
  2. Log-in to https://my.vcsu.edu, go to Navigation, then Campus Connection.
    • If the above step does not work, please contact IT Help Desk or create a ticket using our One Stop ticketing system.
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