How to create a new ticket in One Stop

Modified on: Tue, Mar 14 2023 4:13 PM

Note - You need to be logged in to the VCSU OneStop portal.

1. On the top right hand side of the portal, select New - Incident.

Creating a New Ticket Button

2. Enter the following information into your new ticket:

Requester (your @vcsu.edu email address), subject, group, agent and description. When finished, click Save on the upper right hand side.

Save Button

VCSU One Stop