Users must be logged into One Stop in order to submit or approve a One Stop service request.
To login to One Stop:
Open your browser and type in onestop.vcsu.edu. Login with your @vcsu.edu credentials.
NOTE: You will be prompted for Duo Mobile to access One Stop.
An alternate way to access pending approvals is by clicking the Notifications bell. Click on Approvals to view your list of pending approvals.
Once your service request ticket is open, click on the Approval button to be directed to the approval section.
To approve a request:
Hover your mouse over the request to show the Approve and Reject selections.
Click on Approve.
A remarks box will prompt you to enter any pertinent remarks/notes and click Approve.
To confirm you approved the request, you will see a green checkmark and a time stamp.
To reject a request:
Hover your mouse over the request to show the Approve and Reject selections.
Click on Reject.
A remarks box will prompt you to enter any pertinent remarks/notes and click Reject.
To confirm you rejected the request, you will see a red circle with a 'X' and a time stamp.