Download OneDrive: 1. If OneDrive is not already installed on your PC, go to the OneDrive download website: https://onedrive.live.com/about/en-us/download/ 2. Click Download to download OneDrive.. 3. When the download has finished, find the file (in downloads folder) and click to install. 4. Follow the on-screen instructions to install the OneDrive application on your PC. Sign in to OneDrive: 1. Open the OneDrive app. 2. Sign in with: first.lastname@ndus.edu Using OneDrive: OneDrive acts much like any other folder on your PC. The only difference is that the data within it is also stored in the cloud. In the OneDrive folder, you will find three default folders labeled Documents, Pictures, and Public. You can add as many folders as you wish, and create any system of organization that suits you. Adding files is as simple as copying or dragging them to the OneDrive folder or appropriate subfolder. After you put files in the OneDrive folder, you can access them from any Mac, PC, or mobile device that has OneDrive installed. You can also access the OneDrive folder from any computer or mobile device using the web interface. The OneDrive app runs as a menu bar item that includes sync status for files kept in the OneDrive folder.

VCSU Self Service allows you to download Microsoft Office suite and MacBook updates. NOTE- VCSU Self Service may take a few minutes to install and must be left on network to complete installation.  Install Microsoft Office through VCSU Self Service: 1. Open Finder, Go to the Applications folder. 2. Search for the VCSU Self Service app.Double click the app. 2. Click Install on the Microsoft Office-Full app. 3. Follow the default prompts to continue the installation. NOTE - The Self Service app also includes Mac OS updates and other featured softwares used on campus.

Add rules to a shared mailbox Outlook 2016 Outlook 2016 for Mac Outlook on the web for Office 365 Business Adding rules is a great way to manage the inflow of email. You can add rules on a shared mailbox you have access to the same way you add rules to your own account. However, not all methods of setting rules are compatible with each other so it's best to use one method below for all rules on shared mailboxes. You must first be a member of a shared mailbox before attempting the following.  Outlook 2016 Add a shared mailbox account to Outlook 2016 Before you can set rules on shared mailboxes in Outlook 2016 you must first add the shared mailbox account even if you see the shared mailbox folders in the folder list. In Outlook 2016 access File > Account Settings > Account Settings… On the Email tab select New… Your Name: Enter a descriptive name for the account Email address: Enter the email address of the shared mailbox account Password: Enter the password for your own email account. The shared mailbox account does not have its own password. Select Next to proceed. Change the email address to sign in with by selecting Sign in with another account. Sign in with your own account credentials and select Finish. You will need to restart Outlook for the changes to take effect Set a rule in Outlook 2016 for a shared mailbox In Outlook 2016 access File > Manage Rules & Alerts. From the Email Rules tab change Apply changes to this folder: to the shared mailbox account. Access the New Rule… button and proceed with the appropriate rule criteria. Outlook on the web Open the shared mailbox in a separate browser window Use this method if you want to view and manage the email rules for the shared mailbox in its own browser window. Sign in to your account in Outlook on the web. On the Outlook on the web navigation bar, select your name in the upper right corner. Choose Open another mailbox Enter the email address of the shared mailbox that you want to access and select Open. Another Outlook on the web session opens in a separate window, allowing access to the shared mailbox. Set a rule in Outlook on the web for a shared mailbox Select the Settings menu icon   and choose Mail. In the Mail > Automatic processing section choose Inbox and sweep rules. In the Inbox Rules section choose the + (plus) icon to add a new rule. Give the rule an appropriate name. Add conditions, actions, and exceptions accordingly. Select OK above the rule wizard to save the rule. Tip: If you have multiple rules, use the move up and move down arrow buttons to set the rule evaluation order. Outlook 2016 for Mac Access a shared mailbox account In Outlook 2016 for Mac select Tools > Accounts… In the Accounts window choose the Advanced… button. Select the Delegates tab. In the Open these additional mailboxes: section, select the + (plus) button. In the Choose a Person window, enter the name of the shared mailbox account in the text box, select the account, and choose Add. Choose OK and close the Accounts window. Once you’ve added the shared mailbox account, if you have access permissions, the shared mailbox will appear in the list of mailboxes on the left. Set a rule in Outlook 2016 for Mac for a shared mailbox Note: Rules for shared mailboxes in Outlook 2016 for Mac are client-side only and only evaluate while the Outlook application is running.  The rules are not saved or processed on the server. From the Tools menu choose Rules… In the Client Rules section choose Exchange. Choose the + (plus) button to add a new rule. In the When a new message arrives: section change the default From: popup menu to Account > Is > and choose the shared mailbox account name. Select the + (plus) icon to the right to add more criteria for the rule as you see fit. Select the OK button to commit the changes. Tip: If you have multiple rules, use the move up and move down arrow buttons to set the rule evaluation order.

From inside your calendar, select Open Shared Calendar OR Go to File > Open > Shared Calendar Type in the user name of the calendar you want to view. Click on the user name, and then click on Share. You can now see the shared mailbox under your calendars.

From your calendar, click on Add Shared Calendars. Click on Open Shared Calendar. Type in and select the user you want to share with. Click OK.  You can now view the user's calendar under your Calendars.

Once an email items has been deleted (moved to Trash) and then the Trash has been emptied, you have 30 days to recover those items before Microsoft permanently deletes them. The easiest way to do this is to use Office 365 web-based Outlook. Navigate to: email.vcsu.edu 1. Once you are logged into Office 365, navigate to "Outlook" under the "App" area. 2. Then select "Deleted Items" from the left column. On the top of middle column is a link for "Recover items deleted from this folder..." 3. Then select the message/s you want to recover and in the far right column select "Recover". Should be all set. Reminder that you only have 30 days from the time you empty the deleted items/trash to recover them before they are lost for good.

Right click on the cloud icon in the bottom right menu. Verify that the Sync is not paused. Click Settings. Under Back up important folders to OneDrive, Click the Manager Backup button. Select the folders to back up to OneDrive. Click Save Changes. OneDrive will start to sync. You can view the progress by clicking on the Progress prompt or clicking on the cloud icon in the bottom right menu bar. If OneDrive cannot upload a file, you will be prompted to have OneDrive rename the item. You can also choose to manually rename the item(s) individually. Alternatively, you can log in to OneDrive or a SharePoint site to synchronize your files. Keep in mind that when you sync files, a local copy is saved on the laptop and takes up space. A best practice for this situation is to create a shortcut to the Team's SharePoint site, rather than to sync it.

It is important to make sure your Microsoft Office Suite is up to date.  New features and bug fixes are updated frequently.   Please go to the following knowledge base article about setting up Auto Update in Office: Setting up AutoUpdate

It is important to make sure your Microsoft Office Suite is up-to-date. New features and bug fixes are updated frequently. Follow the instructions below to manually update your Microsoft Office. 1. Open up a Microsoft Office App such as Word, PowerPoint, or Excel 2. On the left pane, click Account 3. Select Update Options below the Product Information, then click Update Now. 4. A pop-up will appear stating that the system is downloading your latest office updates. 5. Once the download is done and is ready to be updated, it will require you to quit opened apps before updating. Click Continue when ready. 6. All you have to do is wait for now until everything is done updating. 7. A pop-up stating updates were installed will be shown when everything is done. Congratulations, you are up-to-date!

(students not eligible) This guide is for employees wishing to purchase a download copy of Microsoft Office Professional Plus for PC or Office Home and Business 2019 for Mac. This is for use on an employee personally owned device. A license version purchased through the Microsoft HUP will continue to function on the device it is loaded on even if the user is no longer employed at VCSU. Important: This is different licensing option than the Office 365 software download that is free to both Students and Employees. However, software downloaded via Office 365 will cease to function when a user is no longer a VCSU employee, unless the user elects to pay for an Office 365 subscription. You will need to have a personal Microsoft account. If you don’t have one, you will need to create one and this is covered in the instructions below. To access the HUP benefit, employees in the organization can access the Microsoft Home Use Program sign up page. At that page, user should insert their corporate email address into the field and click Get Started. Employees will receive an email from Microsoft with a link to view and access their Microsoft Home Use Program benefits. The email gives them a single use link to access the benefit. In the email, user clicks Login to start saving.  You should remind your users: After they receive the HUP email, need to sign in using a personal Microsoft account, not a work email address. The HUP benefit will be connected to their personal Microsoft account after they sign in. The benefit they are eligible for can be connected to only one Microsoft account. In case they sign in with a different account an error will be displayed informing to use the first account they signed in with. When they sign in, they’ll be able to see all Home Use Program products, but they’ll be able to view the discount only on the ones the company is eligible for and that has given access to the user. Sign in with a personal Microsoft account - Since this benefit is for you to use at home, use a personal email address or account to sign in. If you don’t have a personal Microsoft account, you can sign up for one as part of accessing your Microsoft Home Use Program benefits. Enter your personal email address, and then select Next. -or- Select Create one! to create a personal Microsoft account. Select the product you were invited to purchase. You’ll only be able to select products that your IT admin invited you to use. NOTE: When you get to the ordering page the first options that show up are to purchase Office 365. We get that for free, so you will want to make sure to scroll down the page to the section that says “other office products”. That’s where you can select the Office Professional Plus 2019 or Office Home and Business 2019 for Mac - $14.99 and I believe only available by download. Select Buy now to add the product to your cart. In your Cart, select Checkout to buy your product.