Remove a profile A profile consists of accounts, data files, and settings that specify where your email messages are saved.  If you no longer need an Outlook profile, you can delete it. Deleting a profile deletes all email accounts stored in that profile.  Any Personal Folders Files (.pst) associated with that profile will remain on your computer, but in order to access that data, you'll have to open the Personal Folders File from within another profile. . In Outlook, click File > Account Settings > Manage Profiles 1.    2. Select Show Profiles. Select a profile, then select Remove. Note: Outlook may warn you that deleting your profile will remove offline data. You won't lose any information stored in your Outlook Data Files (.pst) or any information stored in your online accounts, for example Outlook.com, Exchange, or Microsoft 365 accounts. DEPRACATED SOLUTION (Please ignore if not pertinent): In lower left corner in the Search, type Control Panel.    Once in the Control Panel select Mail. In the Mail Setup select Profiles - show Profiles Click Remove.    Click Yes than click apply and than OK The profile will be removed

NOTE- there are multiple ways to add an email account to Outlook. This article describes using the Outlook Auto-connect wizard for a first time account setup. 1. If you have not already done so, launch Outlook. The icon displays an 'O' and an envelope:   2. Outlook Auto-connect wizard will open. Enter your credentials: first.lastname@ndus.edu. Click Connect to add your email account. 3. Auto-connect is successful when you see the Outlook prompt below: NOTE- you have the option to select Setup Outlook Mobile on my phone, too. If you choose to do so, check the box. Outlook will redirect you to a mobile website. Enter your phone number, and Outlook will text a link to setup Outlook on your mobile phone. 

NOTE- there are multiple ways to add an email account to Outlook. This article describes using the Outlook Auto-connect wizard for a first time account setup. 1. If you have not already done so, launch Outlook. The icon displays an 'O' and an envelope:   2. Outlook Auto-connect wizard will open. Enter your credentials: first.lastname@ndus.edu. Click Connect to add your email account. 3. Auto-connect is successful when you see the Outlook prompt below: NOTE-You have the option to select Setup Outlook Mobile on my phone, too. If you choose to do so, check the box. Outlook will redirect you to a mobile website. Enter your phone number, and Outlook will text a link to setup Outlook on your mobile phone. 

Outlook has multiple features including the ability to create Contact Lists. Faculty/Staff may utilize this feature to add students class rosters, etc.  1. In the Outlook app, open your Contacts by clicking the people icon in the bottom left hand side.  2. Click on New Contact List. 3. Name your list. Double click the list to add user email addresses. Save and Close. 4. To use your Contact List, create a new email.Start to enter your Contact List Name. Select your list. To edit your Contact List, go into Contacts. Select your list and double click to enter additional email addresses. NOTE - Make sure On My Computer is selected. 

How to Create a Contact List in Outlook on a PC Outlook has multiple features including the ability to create Contact Groups. Faculty/Staff may utilize this feature to add students class rosters, etc.  1. In the Outlook app, open your Contacts by clicking the people icon in the bottom left hand side.  2. Click on New Contact Group. 3. Name your group. Click on Add Members. You can add individual email addresses or select from your Address book.  4. Start typing the contact name. Double click the contact to add them to the group. Continue to add multiple contacts. Click Ok when you are finished. 5. Name your group (if you have not done so) and save by clicking Save & Close.  To use your Contact List, create a new email.Start to enter your Contact Group Name. Select your group. To edit your Contact List, go into Contacts. Select your list and double click to enter additional email addresses.

1. Finding email that was marked as spam Sometimes legitimate emails may be marked as spam and placed in the "Junk Email" folder. It's a good idea to regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as junk. To find your Junk Email folder: Open the Outlook App In the left pane, in your folder list, you can find the Junk Email folder. 2. Checking the "Other” tab (If Focused is enabled) Emails that you need to act on right away are on the Focused tab, while the rest wait for you in Other. You’ll be informed about email flowing to “Other”, and you can switch between tabs at any time to take a quick look. Previous training from similar emails: For example, if you move an email from a newsletter to the Focused Inbox, future messages from the same newsletter appear in the Focused Inbox automatically. People you have emailed in the past: If you send numerous messages to a client, messages from their email address automatically appear in the Focused Inbox. People in your Outlook Contacts: If you add an email address to your address book emails from these contacts appear in the Focused Inbox. Steps to Follow: Open the Outlook App On the right side of the left pane, next to the Focused tab, click the Other. 3. Restore deleted email messages in Outlook.com or Outlook on the web When you accidentally delete an email message from your mail, you can recover those items if they're still in your Deleted Items or Junk Email folder, and in some cases you can even recover items after the Deleted Items folder is emptied. Notes: Email is automatically deleted from your Deleted Items folder after 30 days. Items removed from your Deleted Items folder are recoverable for 30 days. Junk email is retained for 30 days before it is automatically deleted. Recover email that’s still in your Deleted Items or Junk Email folder When you delete an anything (email message, email folder, contact, calendar item, or task), it's moved to the Deleted Items folder. (Note: It's not possible to recover messages deleted from children's accounts. This way, parents can be confident that when they delete messages from their children's accounts, they stay deleted.) In the left pane, select the Deleted Items folder or the Junk Email folder. (Note: Contents of deleted folders are only visible once you expand the Deleted Items folder:) Deleted Items folder: Select the message you want to recover. To recover all messages, select the circle by Deleted Items and then select Restore. Junk Email folder: Select the message you want to recover, and select Not junk. Recover email that’s been removed from your Deleted Items folder If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. (Notes: You can't access the Recoverable Items folder if you're using a mobile browser. To access the Recoverable Items folder, please use a PC or Mac.) If you don't see the deleted messages you want to recover, they have probably been permanently removed from the Deleted Items folder or Junk Email folder. In the left pane, select the Deleted Items folder. At the top of the message list, select Recover items deleted from this folder. Select the items you want to recover, and select Restore. Note: You can only select all if all messages are visible. This is to prevent accidental actions on messages you cannot see. Where do recovered items go? The items you select to recover will be restored to their original folders when possible. If an original folder no longer exists, items will be restored as follows: Messages go to your inbox. Calendar items go to your calendar. Contacts go to your contacts folder. Tasks go to your tasks folder. What if the Recover Items option doesn't return the deleted email that you expected? Deleted emails might be unrecoverable if the emails were deleted more than 30 days ago. If the Recover Items option doesn't recover the emails that you're looking for. You can also contact your I.T. organization and check if the deleted email is still recoverable. 4. View quarantined message details Whenever checking the quarantined messages, make sure that the e-mail that you received is legitimate as majority of e-mails found here are quarantined for a reason. If you are uncomfortable opening up quarantined e-mails, please ask I.T. for assistance. Steps to follow: In the Microsoft Defender portal at https://security.microsoft.com, go to Email & collaboration > Review > Quarantine > Email tab. Or, to go directly to the Email tab on the Quarantine page, use https://security.microsoft.com/quarantine?viewid=Email. On the Email tab, select the quarantined message by clicking anywhere in the row other than the check box. In the details flyout that opens, the following information is available: Quarantine details: Received: The date/time when the message was received. Expires: The date/time when the message is automatically and permanently deleted from quarantine. Subject Quarantine reason: Shows if a message has been identified as Spam, Bulk, Phish, matched a mail flow rule (Transport rule), or was identified as containing Malware. Policy type Policy name Recipient count Recipients: If the message contains multiple recipients, you might need to select > Preview message or > View message header to see the complete list of recipients. Email details: Sender address Time received Network message ID Recipients