To add funds to Viking Dollars, students can either go to the VCSU Business Office and provide a variety of payment types, or they can go to the Transact eAccounts website. To add funds via Transact eAccounts: 1. Login with your credentials on the Transact eAccounts website. 2. Click the +Add Money to the right of Viking Dollars. NOTE- While the Viking Dollar balance can be monitored in eAccounts, it is recommended that students install the PaperCut Client for improved convenience. WARNING: If your quota is getting low, add funds to Viking Dollars to avoid untimely delays in printing. Parents, relatives and friends can also add funds through eAccounts if they know the student ID number assigned in Campus Connection and appearing on the Viking Card.

Full-time students ( students with 11 or more credits) will have a quota of $18.00 per student per semester (fall and spring).  Part-time students (students with 10 or less credits) will have a quota of $9.00 per student per semester.    Quotas are reset at beginning of each new semester.  Unused balances are not carried forward. Once the semester quota is used up, a student must have a balance remaining in Blackboard Transact “Viking Dollars” adequate to cover the print job he or she is attempting to print.  PaperCut will not allow a student print job to print if the balance available is inadequate.   To add money to your Viking Dollars, please see the following OneStop solution:   Adding Funds to Viking Dollars for Student Printing For more information about this topic or other printing related topics please click here.

Mobility printer drivers can be setup on any VCSU assigned laptop or iPad and on user's personal devices including mobile phones. VCSU/NDUS login credentials (username@vcsu.edu) are required to setup drivers and send print jobs. When on campus, go to the following site: http://10.80.1.106:9163/setup. Click on the green “Download” icon. You should get an installer file based on operating system using. Note: Depending on the internet browser being used, you may need to allow/approve the download as it may be blocked due to the insecure nature of http. Navigate to your downloads history and click on the setup utility installer (e.g. pc-mobility-print-printer-setup-1.0.42[10.80.1.106]) Click here if installing on PC You will be prompted to allow changes to your device. Select Yes to go through the set-up. Under Select Setup Language, pick your preferred language and press OK. Go through the License Agreement and select the "I accept the agreement" radio button, then press Next Wait for the printer list to load, it should take less than a minute. If it takes longer, please contact your VCSU I.T. Representative for help. Select all the printers that you need and have access to. Make sure to uncheck the first printer on the list and do not add any printers that you do not have access to as doing so will create an error similar to [1]Common Issues (Issue #2) discussed at the bottom of this document. Select Next once you are done. Enter your VCSU credentials by putting your username@vcsu.edu (e.g. john.doe@vcsu.edu) in the Username field and your Campus Connection password in the Password field. Wait for the installation and click finish once done. You can check your installed printers in the Printers & Scanners section. Navigation instructions can be found here: https://onestop.vcsu.edu/support/solutions/articles/10000084248 Click here if installing on MAC - (WARNING: This method will install ALL PaperCut Print Drivers! Only use this when adding the printers manually does not work!) Once you download the DMG file, you will need to open the it to access the PaperCut Mobility Print Client package. Open the package to start installation. While on Introduction, click Continue Go through the License Agreement and select Continue A pop-up will appear. To continue software installation, you must agree to the terms of the software license agreement. The Destination part will be skipped as it will default to its proper directory so you do not need to change install location, select Install in this area. Before the installation can start, a pop-up requiring your credentials will be needed. This may show in the form of a Touch ID or Password. If it is a password, you will need to enter the MacBook's password if it is different from your VCSU password. Once the installation is allowed, it will start the installation process for the printer drivers. Once the installation is successful, you will see a notification of all printer drivers installed. If a pop-up asks you to move the installer to the Trash, select Move to Trash. When printing for the first time, you will need to enter your VCSU credentials by putting your username (e.g. john.doe) in the Username field and your Campus Connection password in the Password field. Note: Remember to Check the "Remember this password in my keychain" so that you do not have to enter your username and password every time you print. You can check your installed printers in the Printers & Scanners section. Navigation instructions can be found here: https://onestop.vcsu.edu/support/solutions/articles/10000084256-How-to-add-remove-printers-on-Mac [1]Common Issues for PC Installations: Issue 1: Invalid username or password Solution 1: Verify that username has @vcsu.edu at the end and verify password is correct. (Check autofill/password manager for verification) Issue 2: Printer access denied by group restriction Solution 1: Verify that you have permission to print on selected [staff] printers. Deselect the first printer on the list if you do not have access / are not allowed to print to the printer. (e.g. AcadAff-Ptr [Staff Only]) Solution 2: If you have selected an authorized printer and still see this error message, create a ticket on here and request access for the specific printer.

-Universal print drivers installed on a VCSU InTune imaged PC provide very generic functionality and features during the printing process. You must be using a VCSU assigned InTune PC to browse for and install universal print drivers. All laser printers on campus should be labeled. For a complete list of printers and copiers that have Universal Print enabled, click here. Universal print drivers have "VCSU-" appended to them at front of queue name. Verify printer or queue name you need to install. Verify you are connected to the "VCSU" wireless network or ethernet network. To install the universal printer queues you must open a search window. In the search field type "Printer". Select "Printers & Scanners". When window below appears, select "Add device". Wait until you see the more options pop-up, click the drop-down box that says "USB or network", then select Work or school A list of available print queues will appear similar to window below. Click Add device for the printers you wish to use. NOTE: You can also click 'Select a search location', and it should show a pop-up where you can filter printers based on their location in Campus Installation may take a while, if the installation does not finish within 5 minutes, please notify VCSU I.T. Support. Once installed, it will indicate the status as Ready

Printing Charges Charges for printing will be uniform across campus according to the following chart: 8 1/2 X 11, 8 1/2 X 14 and other sizes 11 X 17 Black and White Color Black and White Color Single Side Duplex** Single Side Duplex** Single Side Duplex** Single Side Duplex** Viking Print Services $0.048 $0.045 $0.203 $0.200 $0.096 $0.090 $0.406 $0.400 Copiers* $0.063 $0.060 $0.270 $0.267 $0.126 $0.120 $0.540 $0.534 Laser* $0.063 $0.060 $0.293 $0.290 $0.126 $0.120 $0.586 $0.580 Notes:   *The STUDENT rate includes the copiers and printers that all students typically have access to. It DOES NOT include Viking Print Services copiers and departmental printers with “security” referenced in the “list of campus printers”. Viking Print Services in McFarland has additional charges for special services such as binding and folding, plus some one-time charges per print job. The chart above reflects pricing for VCSU official business. Contact the Viking Print Services office or choose link below for pricing on personal copies and printing using job ticketing website. Standard 8 ½ x 11 inch white 20 lb. bond paper is included in the prices above and may be picked up at either the Technology Service Desk in Rhoades 117, or the Viking Print Services office in McFarland 145. Other colors, sizes and types of paper will cost extra and must be purchased at Viking Print Services. Departments will be billed monthly for all walk up copiers and laser printers based on the chart above. Printing done in the Viking Print Services office will continue to be billed separately.  Users can send print jobs to the Viking Print Services office by going to:   https://papercut.vcsu.edu:9192/job-ticketing/customer/rooms/1 ** Cost per side when printing Duplex.

Windows and MacOS instructions to release jobs held in PRINT_RELEASE printer queue Note: To use the PRINT_RELEASE printer, you will need to download two drivers named PRINT_RELEASE_BW for Black & White and PRINT_RELEASE_COLOR for Color Prints. For PC: Please see instructions here: https://onestop.vcsu.edu/support/solutions/articles/10000017813 For Mac: Please see instructions here: https://onestop.vcsu.edu/support/solutions/articles/10000084256 When printing documents, you will need to select the PRINT_RELEASE_BW if printing Black & White or PRINT_RELEASE_COLOR if printing Color The "PRINT_RELEASE" queue is used for storing print jobs that may be printed later. Print release functionality is only available with certain printers. Please see list below: CFAFineArts1st-Cpr FacSvcs-Offc-MFP FldHse-Cpr FMC-Walkup-Cpr Lib1st-Cpr McF3rdEast-Cpr Rhds2nd-Cpr Rhds2ndNorth-MFP StuCntr1st-Cpr Vang2nd-Cpr Note: Printer names are designated by location-device-colortype. Location is based off the location of the printer on Campus Device has Cpr for Copier, Ptr for Printer, Mfp for Multifunction Printer Colortype has BW for Black & White or Clr for Color Jobs are released by accessing the VCSU PaperCut Print Services page and entering your VCSU credentials (username@vcsu.edu). Select "Jobs Pending Release" on left menu. You can Release All or Cancel if desired. To print a specific job, find the print job listed and select "Print" on right side. Select specific printer you are near. Click "Refresh Now" or verify job has been printed.

Windows and Mac OS instructions to release jobs held in PRINT_RELEASE printer queue Note: To use the PRINT_RELEASE printer, you will need to download two drivers named PRINT_RELEASE_BW for Black & White and PRINT_RELEASE_COLOR for Color Prints. For PC: Please see instructions here: https://onestop.vcsu.edu/support/solutions/articles/10000017813 For Mac: Please see instructions here: https://onestop.vcsu.edu/support/solutions/articles/10000084256 When printing documents, you will need to select the PRINT_RELEASE_BW if printing Black & White or PRINT_RELEASE_COLOR if printing Color The "PRINT_RELEASE" queue is used for storing print jobs that may be printed later. Print release functionality is only available with certain printers. Please see list below: CFAFineArts1st-Cpr FacSvcs-Offc-MFP FldHse-Cpr FMC-Walkup-Cpr Lib1st-Cpr McF3rdEast-Cpr Rhds2nd-Cpr Rhds2ndNorth-MFP StuCntr1st-Cpr Vang2nd-Cpr Note:Printer names are designated by location-device-colortype. Location is based off the location of the printer on Campus Device has Cpr for Copier, Ptr for Printer, Mfp for Multifunction Printer Colortype has BW for Black & White or Clr for Color Once you have your document printed using the PRINT_RELEASE queue, go to the nearest printer listed above. While seeing the login screen. Scan your Transact ID or login using your username@vcsu.edu and password Select "Print Release" Tap the checkbox on the document you want printed, then hit Print once you are satisfied. Your document should be printing now.

Description: This solution document provides instructions on how to check print jobs sent to PaperCut using either Web Print or Direct Print. Instructions: Go to the PaperCut WebPrint Portal: https://papercut.vcsu.edu:9192/user and Log-in Once logged-in, look for Recent Print Jobs on the Left Pane and click it. The print jobs that was printed successfully will be shown on the center screen in table format. Additional information: If you are trying to locate a specific print job on a specific date range or to a specific printer, etc., you may use the Filter button and add filters to narrow your search.             You can also click the buttons above the data to sort (ascending - descending) If you have further questions regarding this solution document or any feedback. Please do not hesitate to call the Technology Services Department.